Prime Good Vibes ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Policy describes the information we collect, how it is used, and the choices you have.
Information we collect
- Account & contact information: name, email, phone, shipping and billing address.
- Order information: items purchased, order value, fulfilment status.
- Payment information: processed through a PCI-compliant encrypted payment partner. We do not store full card numbers.
- Technical information: IP address, browser type, device identifiers, cookies and similar tracking technologies.
- Marketing preferences: email subscription status and engagement.
How we use information
- Process and fulfil orders, returns and exchanges.
- Communicate transactional information (order confirmations, shipping, customer service).
- Send marketing communications where you have opted in. You can unsubscribe at any time.
- Improve the website, prevent fraud and meet legal obligations.
Cookies
We use cookies and similar technologies for essential functionality, analytics and personalization. See our Cookie Policy for details and your choices.
Sharing
We share information only with service providers that help us operate the business — shipping carriers, payment processors, email and analytics providers — under contractual confidentiality. We never sell your personal information.
Payment security
All transactions are encrypted in transit using industry-standard TLS and handled by PCI-DSS-compliant payment partners. Card numbers are tokenized and never stored on our servers.
Your rights
- Access, correction or deletion of your personal information.
- Opt-out of marketing communications.
- Portability of your data where applicable.
- Lodge a complaint with a supervisory authority.
Data retention
We retain personal information only as long as needed for the purposes set out above, or as required by law.
Contact
Privacy questions or requests: support@ecozrz.com · (570) 772-7369 · 406 Washington Blvd, Williamsport, PA 17701.